2020 Liturgical Year A Daily Planner Production Updates

Next email update scheduled for December 13, 2019.

December 6, 2019 Update

Just a quick note to say that we continue to stay in close communication with our printing and binding partners and we still expect your planner to leave the bindery on December 12th or 13th. From there, they’ll be sent to our warehouse in Dallas & then shipped to you. 

You’ll get another update from us when your planner leaves the bindery, then a confirmation email with tracking information when your package ships. If you have any questions in the meantime, please send them our way. 

Thanks again for your gracious understanding,

Jenn, Grant, Brooke and the Sacred Ordinary Days Team

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December 2, 2019 Update

We sent email updates on the following dates to anyone who has purchased a planner. If you did not get them, please check your spam folder and search your inbox for "An update about your 2020 Liturgical Year A daily planner order from Sacred Ordinary Days" and "Update #2: Your 2020 Liturgical Year A daily planner order from Sacred Ordinary Days." If after checking you still have not received those emails, please let us know at hello@sacredordinarydays.com.

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November 22, 2019 Update

On Monday, November 18, we found out our printing company had a printer break & that instead of the planners being sent to you they were being sent to the binder. We immediately went into question-asking and problem-solving mode.

By Tuesday night, Nov. 19, we had a few questions answered and we emailed you an update about your 2020 Liturgical Year A daily planner order from Sacred Ordinary Days and promised you additional updates as we received more information from our production partners. A copy of that email is below for your reference. 

Jenn sat across from our printing team again this morning to see what else could be done to get the planners in your hands as soon as possible after spending all week looking for solutions.

We just received word from our binder that the planners will leave them on December 12th or 13th. From there we’ll either pack & ship them ourselves in Waco or they’ll be sent to Dallas to be shipped by our distribution center, whichever is the fastest solution (we’re still nailing that down). We know this isn’t the news you wanted to hear. It wasn’t what we wanted to hear (or have to say) either. We’re still doing everything we can to expedite all remaining steps.

This afternoon, we began splitting orders so that items ordered along with the planners can ship out as soon as possible. It’s taken some time for us to figure out the best way to do this, but we have solid answers now and that process is underway. Everyone this applies to should receive a confirmation email tonight or tomorrow letting them know that the rest of their order is being shipped. If you don’t receive that email, please reply directly and let us know so we can begin troubleshooting.

While waiting for your planner to arrive, we’ve prepared several downloads to get you started

  • Click here to download the December PDF. 

  • If you ordered the planner as a gift for someone else, click here to download a printable certificate that you can present to your recipient letting them know that their planner will arrive soon.

We’ve been overwhelmed by how very supportive and gracious so many of you have gone out of your way to be in the face of this delay. We’ve also understood when we got emails expressing frustration and disappointment. (Some of them read a lot like the emails we’ve been sending our printer.) Thanks again for your patience with us as we continue to work to get you your planner as quickly as possible. 

You’ll get another update from us when the planners leave the bindery and head to the distribution center (or to us), then a confirmation email with tracking information when your package ships. If you have any questions in the meantime, please send them our way. 

Thanks,

Jenn, Grant, Brooke and the Sacred Ordinary Days Team

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November 19, 2019 Update

We were just made aware in the last few days of a surprising delay with the production of our planners. And as a result, your planner will be shipped mid-December instead of mid-November, as we expected and communicated with you. We’ve been working to fix it since we were told, and have been waiting for the new solutions and timeline to be confirmed before letting you know. To say we are disappointed and frustrated is an understatement. We imagine you might be feeling similarly. We’re so sorry.

We are continuing to do whatever we can to get them in your hands as soon as possible by working with our production and distribution partners to expedite the remaining steps.

The planners are printed and are now being bound into books. They’ll then be shipped from our binder to our distribution center, where they’ll be sent to you. 

In the meantime, here is your link to download the December PDF to begin with Advent and carry you through until your planner arrives. Additionally, if you ordered anything else with your planner, we will have those items shipped immediately at no additional cost. 

Thanks for your patience with us as we get your planner to you as quickly as possible. You’ll get another email from us when the planners leave the bindery and head to the distribution center, then a confirmation email with tracking information when your package ships.

Thanks,

Jenn, Grant, Brooke and the Sacred Ordinary Days Team